From:
Law Firm
Date: May 3rd
2007
Dear Mr. Nardone
This letter is to express the
appreciation of both the undersigned and my client for the inventory services
you recently provided us.
As you know, my
client is an insurance carrier who was presented with a rather extraordinarily
large claim for contents following a fire loss. Both the adjuster and the SIU
investigator had misgivings concerning the inventory which was submitted by the
insured and we retained Nardone & Company to perform a physical inventory of the
contents of the premises under what were certainly difficult conditions. The
inventory prepared by Nardone & Company together with the video and photographs
you took clearly established that there was little relationship between the
actual contents of the building and the insured's inventory.
It
was not a coincidence that the insured submitted a revised inventory after we
told that the insured, Nardone &
Company was going to perform the physical inventory. The revised inventory
eliminated a substantial of quantity of contents which, of course, were not in
the building at the time of the fire loss.
The revised inventory was still at
odds with the physical inventory your company prepared and we questioned the
insured during the examination under oath concerning the discrepancies. Suffice
to say that the insured admitted on the record that contents with a value well
in excess of $50,000 including jewelry, electronic equipment, clothing and
furniture were not in fact in the property at the time of the fire.
The insured's claim has now been
denied. If not in large part due the efforts of Nardone & Company, this
individual would have received an excess of $200,000 in alone.
Please
extend my appreciation to the various Nardone &
Company employees who
directly handled this
matter.
From:
Executive Assistant
Date: February 16th
2007
I just wanted to
take a minute to comment on how pleased I was by the service I received from
Nardone & Company. They were extremely professional, and made sure that I was
comfortable and well informed about the whole process. They had excellent
follow up before, during, and after the furniture was picked up, and I would
definitely recommend them to anyone in need of this type of service. Thanks
again,
From:
Insurance Carrier
Salvage Manager
Date: February 12th
2007
This salvage brought in a great recovery with expenses not totaling half of
recovery as with some salvors. That's why we continue to utilize Nardone & Co.
You're one of our best.
From: Senior General
Adjuster
Date: December 4th 2006
I would
like to take this opportunity to express to you my sincere appreciation for the
outstanding work performed by you and your staff of professionals with regards
to the many claims that we have worked together. I cannot tell you what a
pleasure it is to work with all of your people because from the moment they are
called to the end of their involvement in the claim. I know with full confidence
that everything I need from them to do will be completed without any problems. A
perfect example of this is a claim in Florida Nardone preformed. Nardone did a
complete physical inventory of thousands of wrist watches, prepared them for
sale, brokered them, then did a physical inventory of the insured’s furniture,
fixtures and business personal property. After Nardone accomplished all that,
they prepared a full report to me that included researched and priced
inventories of all the previously mention items. I cannot begin to tell you how
much their work factored in the successful negotiations with the insured’s
public adjuster in settling this part of the claim.
Again all
my thanks and I am looking forward with working with your company in the future.
From: VP Property Claims, Property Carrier
Date: November 1st
2006
Over the last 10 years we have
had a number of occasions to use a salvage company to assist us in the
adjustment of our losses. We have
ALWAYS
been very satisfied with the expertise and value brought to the negotiating
table by Nardone & Company. I would not hesitate to recommend them to anyone.
Their integrity is beyond reproach.
From: Executive General
Adjuster
Date: October 18th 2006
As a large loss adjuster you
must have team members you can rely on and trust. Nardone and Company is always
quick to respond, innovative and have the utmost in integrity.
From: General Adjuster
Date: October 16th 2006
I'll make it short, sweet and easy to read. Nardone & Co. has been a real
asset to our company. We received great salvage recoveries, and excellent
documentation on non-recoveries. We are impressed with their professionalism
and ability to maximize recoveries!
We do not hesitate to recommend their services.
From:
CEO /
Executive General Adjuster
Date: September
14th, 2006
I have relied on the expertise
and professionalism of Nardone & Company for several years, both as a managing
general adjuster at a national insurer and as an independent handling major
losses across the country. I have always been impressed with Nardone & Company’s
high level of ability and dedication to doing nothing less than an excellent
job. I have a great deal of confidence in in their ability and integrity and
recommend them without question. No matter how difficult the loss, I have always
been well served by having Nardone on my side.
From: CEO Independent
Adjusting Company
Date:
August, 2006
Our company has been working with
the staff of Nardone & Company for over thirteen years to include several years
prior to the founding of Nardone & Company. The entire staff has always
responded to our needs in a professional manner.
We have recommended Nardone &
Company to our clients over the years and will continue to do so.
The entire staff is truly
professional.
From: Reinsurer
Date:
August, 2006
I have seen several clients
experience consistently successful returns on salvage through Nardone & Co.
During the past two years I have witnessed the hard work and dedication this
firm brings to the insurance industry. They have worked under adverse
conditions, being on site post -catastrophe to assist the carriers with prompt
and professional service.
Nardone & Co. has the depth of
experience and level of professionalism to get the job done. What is
particularly important to me is their attention to detail and doing it right the
first time.
From:
National General Adjuster
Date: July
6, 2006
Since I am never shy about
criticizing a consultant for unsatisfactory performance, I am also not shy about
expressing praise for exceptional performance. The exceptional performance
to which I refer involved the magnificent results obtained by Nardone & Co. in
general and by one of your staff, in particular.
The insured sustained a loss
involving $4 million of product, which had been stored in a leased warehouse in
which a partial collapse of the floor took place. While less than $1 million of
the product was damaged as a result of the collapse, the remainder could not be
moved as a result of a condemnation order issued by the City of Baltimore. Once
our engineer was able to secure permission to enter the building, the insurance
companies expected to be able to regain possession of that product which was
stored in a structurally sound portion of the building.
However, your staff devised a
method to regain even the product in the unsafe portion of the building,
resulting in a tremendous savings to the insurance companies. After the
undamaged product was removed, Nardone & Co. also supervised the removal and
destruction of the damaged product. In removing the undamaged product to a
replacement warehouse, Nardone & Co. negotiated a contract with a local trucker,
which resulted in a savings of over $48,000.00
In this case, the insured was
delighted to regain the undamaged product since the goods had already been sold
and the plant in which the product was manufactured has been working on a
24/7 basis for several years. Hence, the goods could never be replaced. The
insurers, needless to say, were equally delighted as Nardone & Co.’s fine work
saved them over $1 million.
When I assigned this claim, I
expected a fine job, but these results were far better than anyone could have
expected. Kudos to you and your staff.
From: CLAIMS MANAGER
Date: 05/23/2006
Attn: Nardone & Company
Recently
I had the opportunity to work with one of your staff., with your company.
Through his professionalism, he was able to establish the amount of loss through
an extensive physical inventory, which only someone with his level of expertise
could handle. The insured and the carrier were both pleased with his
efforts and results on their behalf and the ultimate settlement of a very
difficult loss. It was a pleasure to work with your staff member, and his
professionalism and level of expertise really showed during the entire process.
His product knowledge proved to be invaluable during the claim process which
certainly added value to his overall service on the loss. His efforts were
greatly appreciated by all involved during the claim process. Convey our
thanks for a job well done!
From: Large Loss Specialist
Date:
October 9th, 2005
Nardone & Company, Inc.,
We met with our
insured yesterday, Saturday 10-8-2005, and settled the loss. The insured
was very complimentary of your professionalism, your management of the removal
of the damaged items & your strong communication skills. I believe you
made a friend as well as helping us conclude the loss. Thanks from both of
us.